Privacy Policy
Last updated: February 2026
Maxi Cab Melbourne is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Information We Collect
- Personal Information: Name, phone number, email address
- Trip Information: Pickup and drop-off addresses
- Payment Information: Credit card details (processed securely)
- Travel Preferences: Child seat requirements, accessibility needs
How We Use Your Information
- Process and fulfill your bookings
- Communicate with you about your services
- Improve our services and website
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Our drivers (necessary trip details only)
- Service providers who assist our operations
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information including encryption and secure servers.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Cookies
Our website uses cookies to improve your experience. You can control cookies through your browser settings.
Contact Us
For privacy-related inquiries, please contact us at bookings@maxicab.au